I think Jim Ryan would have been a successful CEO in any business, which is a compliment to him, but part of the problem on a forum like this. Like if he was made CEO of Dyson he would sell a lot of vacuums. If he was the CEO of Raytheon he would make sure the USA gets in as many wars as possible. He's not a gamer, and it shows. He cares about profitability, stability, long-term growth, and making the business climate favorable for his company. These are all good things for a CEO to have. The way he went about it in a way seemed cold and ruthless to gamers like us here, but it makes sense as a person trying to run a massive company in a tough business with a rapacious, monopolistic competitor sniffing around.