Not exactly professional in the sense of it being a neutral article, right?
Of course he's right, but - Sony is in on this at least as much as Microsoft, so it's a bit unfair to nearly exclusively pin this issue on Microsoft in title and content of the video.
Because MS started the BS. And I mean with a capital SHIT. Not only that, but they were by far the worse with what was tied behind said paywall. F2P games were not F2P on Xbox. Streaming apps were hidden behind Gold. Even the fucking web browser was. Then, they have the gall to plaster their OS with ads, even if you pay for Gold. Didn't stop fanboys from sucking MS's D.
It sucks for some that Sony joined in, but at least they weren't complete dicks with the service. Only multiplayer modes were behind the paywall. F2P still meant F2P. You could use the web browser and streaming apps. And on top of that, they gave away games every month since the beginning.
Only when the PS4 looked to curb stomp them did they even change some of these crappy policies. Except F2P games, which they greedily still kept behind the paywall until just recently. Which only happened because their true face was shown, again, when they tried doubling the price of Gold.