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News Drama Several reports of faulty PS5 and Xbox Series X launch consoles.

Would you still get one/both this early?


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Bo_Hazem

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But you should not panic, it's said that 1-3% is pretty expected, which is 10,000-30,000 per 1 million console.


Official investigation for that tweet:









Expect similar reports about PS5 tomorrow. There is an acknowledge problem on PS5 with the rest mode feature so far:





With one died so far from that very issue for Karak Karak




Moral of the story: You have 1 year factory warranty, the only concerning problem is not getting a replacement soon enough. You may extend the warranty to 2-3 years on some shops as well. Too concerned? Wait for the second/third batch of consoles to arrive.
 
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LeftThumbstick

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Everyone saw this thread coming after the PS5 review unit thread, let’s be honest.
 

billyxci

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it's a risk you're taking buying new hardware. people who pre ordered should know what they're signing up for.

if it's broken then return it. simple. i remember when I got my PS4 at launch the disc drive was broken. Sony replaced it hassle free.

i've got XSX + PS5 pre ordered. if anything is wrong with them then i'll get them replaced.
 
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geordiemp

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Being serious here, there will always be defective units, 1-3 % is normal for new consoles, always has been..

However, smoke / fire is a different ball game as that is safety risk with legal obligations and a different discussion all together, as faulty component would likely be batch related and recall based on batch numbers for units affected.
 
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Sep 22, 2020
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The XSXs are wild. Doesn't look like smoke so maybe vapor from the cooler - is that even possible?

PS5 internal layout look billy basic in comparison to how things are packed into the XSX and more like an off the shelf PC so maybe less prone to failure as a result? Time will tell I guess.
 

Bo_Hazem

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To be fair that first video with the Xbox. Dude looks like he shorted the damn thing out. Look at all of those cords over loading that power strip 👀

Haven't seen my jungle behind my tv stand. But we have 240V power here, so don't expect any shortage.

On the PS5 for a starter, avoid rest mode at all costs until future firmware fix.
 

M1chl

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I am receiving my Xbox Series X on 10th of December, hopefully it's going to be more solid, because that smoke :messenger_hushed:

Honestly that smoke looks exactly like if it would be faulty/badly dimensed cap in PSU, trust me due to my handiness I ruptured multiple caps in my custom switching PSU. And it creates exactly same smoke...

Damn not gonna lie the series x one looks terrifying 😬😳
*series x
 
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Hix

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Probably fake videos. Like everything on the internet these days on social media.
But some consoles will break ajd won't work.

Could be a blown capacitor. The first video looks incredibly sketchy with the wires everywhere and in the second the Series X isn't even switched on.

Or maybe this is xCloud at work
 
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Bo_Hazem

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Could be a blown capacitor. The first video looks incredibly sketchy with the wires everywhere and in the second the Series X isn't even switched on.

Or maybe this is xCloud at work

My PC is "advised" at 750W (have 850W power supply), connect the tv, fiber router, PS4 Pro, lamp on one port, heck sometimes even connect 2000W vaccum machine. But we have 240V here, so I think enough power to supply all.

Does power shortage cause such a thing? Because I might rearrange shit if it's so just as a precaution.
 

Agnostic2020

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If those videos if the XSX are real there would have to be a.product recall. No it's, no buts.
You can't have a fire risk. MS Would be sued into oblivion.
There was also this guy who said the same even before these videos but weird part is that he said it happened to him while the console was in sleep mode.
Could it be that consoles are being used by azure while in sleep mode ?

 
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Hix

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He wanted to be triple sure we saw it

I'll post it again next page to be quadruple sure.

My PC is "advised" at 750W (have 850W power supply), connect the tv, fiber router, PS4 Pro, lamp on one port, heck sometimes even connect 2000W vaccum machine. But we have 240V here, so I think enough power to supply all.

Does power shortage cause such a thing? Because I might rearrange shit if it's so just as a precaution.

I think overloaded extension cables are always risking something, including bricking a console if the power isn't regulated.

If you watch the wall in the first video, you see a brief flash alongside a crackling noise. Almost certainly some kind of short circuit happening there.
 

M1chl

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My PC is "advised" at 750W (have 850W power supply), connect the tv, fiber router, PS4 Pro, lamp on one port, heck sometimes even connect 2000W vaccum machine. But we have 240V here, so I think enough power to supply all.

Does power shortage cause such a thing? Because I might rearrange shit if it's so just as a precaution.
We have here 240V/16A per one phase. So that's 240x16=3840W per one phase, I think you are solid : )

Why does the first two tweets look so fake? Theres no way that hardware can emit that much smoke.
Big capacitor on PSU can create this, but that's on the input, which would meant there is some voltage spike....which is weird. You know like if there would be thunder storm and it would somewhat went into mains of the PSU. However duration of that smoke is weird, I agree. I would expect it to be just "poof", cloud let say...
 
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hemo memo

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I mean I still remember that compilation video of defected Switch units I watched just before launch and thinking I might get a defected unit. Most of us will be fine. Videos make it more of a bigger deal than it is most of the time.
 
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sircaw

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Jul 3, 2019
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You guys fell for that? Fake, obviously.

well if it's fake i am sure Microsoft could end up suing them for trying to purposely damage their brand name, but if its not fake, oh boy that is a big fucking problem. Let's see what happens over the next week or so, if there are more videos like this well, where there is smoke there's FIRE.

 

NewChoppa

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You guys fell for that? Fake, obviously.

Hardware is always pretty hit-or-miss at launch, there was bound to be a few defective consoles out there on both sides.

That being said that first video is crazy. Shit looks like the XSX is vaping
 
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