I already said their biggest failure was mobile after the iPhone came out. Before that MS was a major player in the market. Mobile is literally the only market Microsoft has failed in.Read up on how Microsoft mismanaged its mobile operating system, including by buying Nokia, at the time the most successful phone company in the world, and running it into the ground in the space of two years. The parallels to their mismanagement of their games division are striking.
Please explain how Microsoft is failing the game division? You can use profit, you can’t use user growth, or any consolidation in the company as the complete opposite has taken place.
I think the issues is people associate not having the biggest user base as a failure, but many companies are very profitable and happy not selling the most. That includes the iPhone, the phone that killed Windows.
Edit: Mobile, as in hardware, they are doing very well in the software side for mobile