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Does your day 1 PS5 have hardware issues?

Is your launch day PS5 faulty?

  • I have a launch unit that has no hardware issues

    Votes: 389 56.7%
  • I have a launch unit that has hardware issues

    Votes: 73 10.6%
  • No PS5, no cry.

    Votes: 224 32.7%

  • Total voters
    686

dcmk7

Member
Mar 25, 2020
1,007
3,204
360
I’m quoting myself because it covers what you’re bringing up here. Once again, I don’t need to have an Xbox to discuss gamepass pricing and number padding. It’s also available on pc, isnt it? It isn’t for me to discuss Xbox hardware issues because I don’t have an Xbox, let alone an Xbox series x that died and needed replacing like you did. You have first hand knowledge about both consoles defects and hardware issues. You’re also split exactly down the middle and have no hardware allegiances. That was your claim. Too bad you let someone else make the thread. Good luck with your replacement PS5. Look forward to seeing you in one of the PS5 exclusives threads one of these days when one comes out that you purchase and wish to discuss.
I think you should just come out and say it that you think he is full of shit. It will save you a lot of time bud.

Based on yesterday you won't be the only one thinking that either.

For the record, and back on topic, I have a ps5 (and an Xbox Series X.. so I'm allowed to talk about it :messenger_winking:) and have had some software crashes but nothing hardware.
 

DarkMage619

Member
Jun 19, 2004
2,973
5,102
1,635
I’m quoting myself because it covers what you’re bringing up here. Once again, I don’t need to have an Xbox to discuss gamepass pricing and number padding. It’s also available on pc, isnt it? It isn’t for me to discuss Xbox hardware issues because I don’t have an Xbox, let alone an Xbox series x that died and needed replacing like you did. You have first hand knowledge about both consoles defects and hardware issues. You’re also split exactly down the middle and have no hardware allegiances. That was your claim. Too bad you let someone else make the thread. Good luck with your replacement PS5. Look forward to seeing you in one of the PS5 exclusives threads one of these days when one comes out that you purchase and wish to discuss.
I look forward to you perhaps actually acquiring the system that seems to be pretty important to you. I'm sure Sony will address the coil whine sooner or later. They are well aware.
 
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CloudGoofy

Neo Member
Dec 8, 2020
21
142
225
No hardware issues.

A couple of times Demon's Souls wouldn't boot. MM crashed once on main menu. Also PS5 crashed when I left in sleep mode so I always turn it off now.
 

gamer82

Member
Aug 26, 2020
175
91
190
nothing yet but i haven't really played it a ton since xmas day haven't been in the mood entirely.

only annoyance was that it was all full of scratches and lint on the gloss right out of the box. :-( i mean feck Sony this is a premium item you really couldn't have put a protection film in place.

They recently send me a survey about the console so i made sure to point it out . no doubt theyre next refresh it will be matt but i'm not double dipping this gen.

i shall get a shell later from dbrabd fingers crossed.
 

gamer82

Member
Aug 26, 2020
175
91
190
any demon souls tips for a noob, i picked the knight to start with. not even got anywhere yet keep getting slaughtered lol at least it wont be a quick complete your getting your moneys worth .

back to resi 3 for now
 
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dcmk7

Member
Mar 25, 2020
1,007
3,204
360
any demon souls tips for a noob, i picked the knight to start with. not even got anywhere yet keep getting slaughtered lol at least it wont be a quick complete your getting your moneys worth .

back to resi 3 for now
Yep, I just have the one..

Maybe try using the Demon's Souls thread :messenger_winking:
 
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HoofHearted

Member
Oct 28, 2020
553
998
310
I’ll vote “no issues” for now - though it seems like I have issues in running games from external drive. I’m chalking that up to software instead of hardware for now.
 

jshackles

Gentlemen, we can rebuild it. We have the capability to make the world's first enhanced store. Steam will be that store. Better than it was before.
Jul 2, 2013
17,924
19,574
1,405
Oregon
Several times now, my PS5 has failed to recover from rest mode. It's about a 50/50 chance now that I've gotta unplug the unit from the wall and power it back on when I want to play it.

So often, in fact, that I disabled rest mode all together and have been fully powering it down when I'm not playing.
 

Harry Tung

Member
Jun 1, 2018
4,263
8,899
545
Sweden
Been using my PS5 almost everyday now for about 5 weeks since I got it. It's not a launch unit, it's from the second batch that came in December. So far I've had two crashes related to rest mode and one time my DualSense went haywire and sorta lost connection so it had major input lag (easy fix by turning it off and on). Demon's Souls crashed once to UI but that feels more related to the game than the PS5 itself. Other than that, it's been working really well. Very solid system and build quality so far by my account.
 
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r e p

Neo Member
Jan 7, 2018
28
107
230
Not a hardware issue. But I can’t download the new AC valhalla update. Keep getting an error every time i check for the update (CE-107938-8).
 

iHaunter

Member
Sep 6, 2015
2,840
3,087
560
Nope, running like a dream. I can't tell if it's even on sometimes. Blu-Ray drive is loud as a fuck though.
 
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Yselacrey00

Junior Member
Nov 20, 2018
1,076
1,390
520
Ps5 digital edition. Had no issues, I already finished God of War and currently am 50 hours in HZD.
 

i_like_games2021

Neo Member
Jan 16, 2021
12
21
100
I have coil whine on mine. I was pretty annoyed by it, so I bought a new PS5 at the end of December rather than going through an exchange with Sony. That one also had coil whine in addition to the high-pitched fan noise. I kept my original console.

There’s two brand new consoles with audible coil whine out of the box. It’s hard to draw any conclusions with only two consoles, but it does seem like you have to be lucky to get a very quiet one.
 

DarkMage619

Member
Jun 19, 2004
2,973
5,102
1,635
I have coil whine on mine. I was pretty annoyed by it, so I bought a new PS5 at the end of December rather than going through an exchange with Sony. That one also had coil whine in addition to the high-pitched fan noise. I kept my original console.

There’s two brand new consoles with audible coil whine out of the box. It’s hard to draw any conclusions with only two consoles, but it does seem like you have to be lucky to get a very quiet one.
This was my biggest concern. I was going to keep my whiny console and buy another and keep the quieter one. Just be careful making these types of posts. Some over zealous Sony fans will demand your credentials. The coil whine is possibly an Xbox plot!
 

Aguero9320

Member
Aug 20, 2014
966
1,289
570
Colorado Springs
Not trying to push that Frank character over the edge again, but turned my PS5 on for the first time in a while today and got the database corruption again. This time after the repair it said something like 'your PS5 wasn't shut down properly, don't just turn the power off' - but I never turn the power off, I always put it into rest mode or, very occasionally, will just let it turn off due to inactivity. Anyone got any ideas what's happening?

It's always fixed itself so far, but should I be worried enough to be contacting Sony?
 

Deraj

Member
May 27, 2013
215
11
550
Down Under
Not trying to push that Frank character over the edge again, but turned my PS5 on for the first time in a while today and got the database corruption again. This time after the repair it said something like 'your PS5 wasn't shut down properly, don't just turn the power off' - but I never turn the power off, I always put it into rest mode or, very occasionally, will just let it turn off due to inactivity. Anyone got any ideas what's happening?

It's always fixed itself so far, but should I be worried enough to be contacting Sony?
If you hadn't used it in a while, possibly there may have been a power cut while you were out which caused a full shutdown. Maybe wait and see if it happens again first.
 

TransTrender

Gold Member
Dec 17, 2006
3,065
710
1,600
Margaritaville
OK, definitely have drifting in my right analog stick
Seems to appear after longer gaming sessions and seems to recover if I restart or walk away for a bit.
 

Esca

Member
Jun 6, 2015
828
1,186
700
Not trying to push that Frank character over the edge again, but turned my PS5 on for the first time in a while today and got the database corruption again. This time after the repair it said something like 'your PS5 wasn't shut down properly, don't just turn the power off' - but I never turn the power off, I always put it into rest mode or, very occasionally, will just let it turn off due to inactivity. Anyone got any ideas what's happening?

It's always fixed itself so far, but should I be worried enough to be contacting Sony?
That's what happens when the power goes out even for a split second.
 
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I'm not interested in looking for conspiracy theories. I'm sure there are defective Xboxes out there (I had one) but this thread is about the PS5. You should make the thread since you are the most knowledgeable about the Xbox.


Mine too! I wonder who will get their console back first? The race is on and I hope your replacement works great.
Welp DarkMage...mine arrived to the repair place yesterday at 12:30 pm est according to Fedex. On the support page it shows "not received" as of 5:30 pm est today. Smh...I see how this is going to fo already 😔
 
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DarkMage619

Member
Jun 19, 2004
2,973
5,102
1,635
Welp DarkMage...mine arrived to the repair place yesterday at 12:30 pm est according to Fedex. On the support page it shows "not received" as of 5:30 pm est today. Smh...I see how this is going to fo already 😔
Now that is a problem. I've been impressed so far because my system got to Sony Monday and they immediately sent an email saying that they got it. 3 hours later they said a replacement is on its way back. I got an email from FedEx showing the tracking number and I should have it Thursday. I'd give them a call with your repair number and find out what's going on.

Not trying to push that Frank character over the edge again, but turned my PS5 on for the first time in a while today and got the database corruption again. This time after the repair it said something like 'your PS5 wasn't shut down properly, don't just turn the power off' - but I never turn the power off, I always put it into rest mode or, very occasionally, will just let it turn off due to inactivity. Anyone got any ideas what's happening?

It's always fixed itself so far, but should I be worried enough to be contacting Sony?
When I had the PS5 I never used the rest mode for very long. There have been some comments that rest mode had issues. See how the system works shutting it down fully. If you will use rest mode don't use it for days on end just a few hours and shut it down if you won't be playing it for more than a day. If you are still having issues give Sony a call.
 
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Now that is a problem. I've been impressed so far because my system got to Sony Monday and they immediately sent an email saying that they got it. 3 hours later they said a replacement is on its way back. I got an email from FedEx showing the tracking number and I should have it Thursday. I'd give them a call with your repair number and find out what's going on.


When I had the PS5 I never used the rest mode for very long. There have been some comments that rest mode had issues. See how the system works shutting it down fully. If you will use rest mode don't use it for days on end just a few hours and shut it down if you won't be playing it for more than a day. If you are still having issues give Sony a call.
Which facility did yours go to?
 
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Aenima

Member
Nov 5, 2004
2,004
1,147
1,555
Portugal
Update on my repair. It marked as received by Sony at about 1:30 pm with an email. By 2:00 pm it marked as repaired and shipped with email and tracking. I swear, for a 30 minute repair if they didn't send me a replacement I'm going to be pissed. No way they could diagnose, repair, and PROPERLY test it in 30 minutes.
As far as im aware, while in warranty Sony does not repair consoles. Broken consoles go to refurbish centers. You either gonna receive a refurbished unit, or a brand new console.
 

FrankWza

Member
Feb 14, 2013
4,474
4,375
725
Update on my repair. It marked as received by Sony at about 1:30 pm with an email. By 2:00 pm it marked as repaired and shipped with email and tracking. I swear, for a 30 minute repair if they didn't send me a replacement I'm going to be pissed. No way they could diagnose, repair, and PROPERLY test it in 30 minutes.
As far as im aware, while in warranty Sony does not repair consoles. Broken consoles go to refurbish centers. You either gonna receive a refurbished unit, or a brand new console.
Yeah you’re not getting yours back. Refurb or new.
 
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ShivinN

Gold Member
Oct 27, 2020
32
25
210
No hardware issues. There were some software issues with crashing early on, but nothing recent.
 

THEAP99

reposts tweets from kids about console wars
Mar 16, 2020
4,058
10,690
710
My ps5 during cod cold war kill-cam just completely froze for 20 secs and made a buzzing sound in my headset. I submitted my crash report to sony.
 

Danjin44

The nicest person on this forum
Mar 22, 2017
17,337
27,901
1,075
Sometimes my PS5 randomly disconnect from internet, but once I restart it goes back to normal. I'm not sure exactly what causing it to discontent from internet.
 
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May 26, 2014
491
107
520
My disc drive is excessively loud when it powers up, but that's only an issue when I install a physical game, power on the system with a disc in it, launch a physical game, or a physical game runs a DRM check. Other than the installing, it's usually noise that lasts less than a minute. The system is whisper quiet otherwise and not giving me any real problems. My PS5 arrived on November 12th directly from Sony.