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Game (UK) will not honour scalper sales of PS5: 1 customer = 1 sale

cormack12

Gold Member
Mar 21, 2013
8,822
21,166
1,515
Source: https://www.vg247.com/2021/01/20/uk-game-ps5-scalpers/

In a statement to VGC, the company said that it was checking any orders made to make sure that each customer is buying just one PS5. This comes in the wake of GAME having a restock of Sony’s new and highly sought after console on Tuesday, January 19, which resulted in huge digital queues of people trying to snap up stock.

All pre-orders are subject to automatic checks and order updates such as cancellations following these checks take place after a customer will have received a valid order confirmation email. At the present time, these orders are still pre-orders and as such, no payments have yet been taken from customers. Payments will commence once our order checks have been completed.”

“We have strong measures in place to help ensure that our ‘1 per customer’ statement is maintained to allow for as many individual customers to successfully purchase as possible.

So looks as though they will take the preorders but just roll them back. Guess it makes more sense than trying to write complicated anti-bot software. I'm not sure how the carnage bot works but I guess it ties to an email address/account rather than allowing hundreds of burner emails?
 

NikuNashi

Member
Apr 12, 2013
368
1,095
870
Tokyo
This doesn't solve the problem. Pro resellers hire people to buy for them, many people. So a bot will have for example 10 slots, each with a different person's email address, delivery address and CC info, run the bot and bingo you have 10 orders all to different people that will not be any different than a normal order.
 

AV

We ain't outta here in ten minutes, we won't need no rocket to fly through space
May 31, 2018
6,312
13,900
785
Leeds, UK
not sure you are aware of this.. but a scalper is not really interested in only a 1k flip
hardly worth the effort

Not every scalper has to have an entire room full of hardware to shift, it can be literally anyone who sells an item for more than RRP on eBay. £1000 profit for the "effort" of going to the post office is huge.
 

GamingKaiju

Member
Oct 24, 2014
1,378
1,720
580
Great to see retailers combating the scalper/bot epidemic just wish they could do the same for the GPU market. In a couple of months once manufacturers can bring supply upto demand levels I hope these scalpers have to sell for RRP or less but they probably already made a profit.
 

Tommi84

Member
Nov 15, 2013
647
149
530
fuck households that want 2 i guess?
Why would a household want 3 consoles? It's difficult as it is to get a console for now.

Especially that it's one per customer so I guess you maybe able to create a new account for that.

Anyways, good call. There's many households with zero consoles and you want to have 3?
 
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billyxci

Formerly 'billyjoexci'
Aug 3, 2014
13,815
8,715
970
let's not kid ourselves on... they couldn't give a fuck who buys it. they'll be over the moon if someone wants to buy 10. that's £4.5K right there! they don't care what people are gonna do with them whether that be actually playing on it, selling it on for a profit, or smashing it up or firing it out a window.

government is putting pressure on them so need to be seen to do something. GAME is a business and they are only interested in money. they aren't fighting for the gamers!!
 

billyxci

Formerly 'billyjoexci'
Aug 3, 2014
13,815
8,715
970
Yeah. Fuck households that want two.
people need to learn to share. there's no need for 2 of the same consoles in a house. just use the same one for goodness sake. if they wanna buy two then fine but at least wait until it's easier to get hold of one. it's pure greed buying 2 consoles for yourself when you know there are millions out there that want one but can't get one.
 

Orta

console wars 2020 - participant
Apr 26, 2018
2,559
6,776
630
fuck households that want 2 i guess?
what bullshit this is

make like a limit of 3 or something

Yeah, fuck them. Who the hell needs two PS5's ffs.

 

Roufianos

Member
May 14, 2015
2,886
1,984
585
Just wish these cunts would stop trying to flog their shitty merch with every XSX.

Seem to be the only company getting regular stock too, give it to someone else MS.
 
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Three

Member
Oct 26, 2014
5,612
2,955
610
let's not kid ourselves on... they couldn't give a fuck who buys it. they'll be over the moon if someone wants to buy 10. that's £4.5K right there! they don't care what people are gonna do with them whether that be actually playing on it, selling it on for a profit, or smashing it up or firing it out a window.

government is putting pressure on them so need to be seen to do something. GAME is a business and they are only interested in money. they aren't fighting for the gamers!!


Take a look at my post from July before the consoles released as to why limiting to one per customer benefits the retailer and the hardware manufacturer:

 
Last edited:

Neff

Member
Feb 6, 2012
12,840
1,776
1,080
UK
they'll be over the moon if someone wants to buy 10.

GAME doesn't just want to sell consoles. They want to sell accessories, e-credit vouchers, and, well... games. They need customers who a) have the console and b) still have money to spend thanks to not being massively ripped off to do that.
 

D.Final

Banned
Oct 18, 2018
5,111
2,780
620
Source: https://www.vg247.com/2021/01/20/uk-game-ps5-scalpers/

In a statement to VGC, the company said that it was checking any orders made to make sure that each customer is buying just one PS5. This comes in the wake of GAME having a restock of Sony’s new and highly sought after console on Tuesday, January 19, which resulted in huge digital queues of people trying to snap up stock.

All pre-orders are subject to automatic checks and order updates such as cancellations following these checks take place after a customer will have received a valid order confirmation email. At the present time, these orders are still pre-orders and as such, no payments have yet been taken from customers. Payments will commence once our order checks have been completed.”

“We have strong measures in place to help ensure that our ‘1 per customer’ statement is maintained to allow for as many individual customers to successfully purchase as possible.

So looks as though they will take the preorders but just roll them back. Guess it makes more sense than trying to write complicated anti-bot software. I'm not sure how the carnage bot works but I guess it ties to an email address/account rather than allowing hundreds of burner emails?

Better letter than never, I guess.
But why don't do this already on DayOne?
 

devilNprada

Member
May 2, 2019
1,075
1,246
370
Too little too late. But scalpers still have a way of getting around this.
This...
Scalpers aren't really after them at this point are they? Now you're competing with legit shoppers.

Since launch in the US everyone that I know that really wanted one has gotten one. Half assed people not paying much attention are next up...
 

Jigsaah

Gold Member
Jan 31, 2018
5,614
5,663
740
When will this scalper thing be over? I just wanna be able to walk into a Walmart and pick up a PS5, no stress. I've literally given up on PS5 and 3080s at this point.
 
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V4skunk

Member
Nov 20, 2018
3,337
3,766
485
If you can't get a ps5 don't worry about it.
It isn't like there is a big hitter aaa exclusive god game that you are missing out on.
 

onnextflix5

Member
Jun 6, 2019
361
655
335
Everyone needs to stop buying from scalpers, just be patient, there will stock for everyone in a month or so,