Hostile_18
Banned
Decided to go the PS5 repair centre route after Amazon UK couldnt/wouldn't replace it as they have no system to prioritise purchasers with faulty units... So contacted Sony support not one apology ever, waited 16 days without a PS5. "Replacement" came today, the second I start a game its noisy as fuck, OS silent. Can't of been tested or someone elses return.
Honestly at this point I'm close to packing it in. This is the worst console launch I've ever experienced (in terms of hardware issues). Spent hundreds with Sony (have over 400 digital games) but this is an absolute shit show. At this rate I'll be playing a polished version of Cyberpunk...
I'll update when I've phoned the support line AGAIN.
Update 2: 30/12/2020
Second replacement (third console) is the best yet but coil whine really kicks off on 60fps modes in Spiderman: MM and Valhalla.
Update 3: 7/01/2021
Third replacement (4th console) authorized. Sony CS is aware of the problems, they have been briefed/shown it and agree its "definitely something you wouldn't want when playing on your console". If the 4th turns out faulty they will swap it again until a satisfactory unit is sent.
Update 4 24/01/2021
Fourth PS5 (3rd replacement) is the charm. A silent PS5 at last! ❤
Update 5 26/01/2021
Developed an annoying fan noise (it's a type B) given up for now. Sold and will jump back in when manufacturing process matures.
Update 6 04/02/2012
I lied Bought a new one all digitial PS5 with no issues, runs very close to silent with everything that's thrown at it. Finally happy!
Honestly at this point I'm close to packing it in. This is the worst console launch I've ever experienced (in terms of hardware issues). Spent hundreds with Sony (have over 400 digital games) but this is an absolute shit show. At this rate I'll be playing a polished version of Cyberpunk...
I'll update when I've phoned the support line AGAIN.
Update 2: 30/12/2020
Second replacement (third console) is the best yet but coil whine really kicks off on 60fps modes in Spiderman: MM and Valhalla.
Update 3: 7/01/2021
Third replacement (4th console) authorized. Sony CS is aware of the problems, they have been briefed/shown it and agree its "definitely something you wouldn't want when playing on your console". If the 4th turns out faulty they will swap it again until a satisfactory unit is sent.
Update 4 24/01/2021
Fourth PS5 (3rd replacement) is the charm. A silent PS5 at last! ❤
Update 5 26/01/2021
Developed an annoying fan noise (it's a type B) given up for now. Sold and will jump back in when manufacturing process matures.
Update 6 04/02/2012
I lied Bought a new one all digitial PS5 with no issues, runs very close to silent with everything that's thrown at it. Finally happy!
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