I still remember the shock and awe after the intial Xbox One reveal, it was something truly special to behold and something in gaming that i will never forget. I simply couldn't comprehend how badly they fucked up, and how they continued to fuck it up months after until they had to cave as they seen the Xbox brand dying right before their very eyes.
Manadatory XBL check? Removed.
Mandatory connection of Kinect to the console at all times? Removed.
Major Nelson saying switches cant be flicked? Switch was indeed flicked.
The one thing they couldn't fix in an update was the power discrepency between it and the PS4, that was a done deal. Until the One X that was, but even that was tainted by the "One" brand itself, even to a point where people are understandably skeptical of them now and their new consoles that are about to launch. To me, it feels like they've been trying to right the course of that ship ever since and even now, where they have basically been caught with their pants down and no first party games to showcase. You'd think they'd have assured Halo Infinite was good to go, but no, that's not how Xbox operates apparently. I'm not entirely sure how they operate after that either and am yet to be convinced they can create anything worthwhile, even with 23 studios including Bethesda (who they don't even own yet lol).
I'm an Xbox fan no doubt but shit, they better keep Phil locked down by chains if they want to stand any chance of making headway with the brand and the games they make. The Series X & S literally depend on it.