- Steam's Subscriber Agreement explicitely forbids users to sell their games, despite the transfer of ownership of digital products/licenses being legal
- Valve declines any responsibility in case they get hacked and users' personal info get stolen
- Valve claims ownership on the rights of any user-created content uploaded on Steam
- It is impossible to get the money on your Steam Wallet back if your account is closed/deleted/banned
- Valve applies Luxembourg's consumer law regardless of the user's country
Excellent news. Keep pushing for consumer rights. Next, let's address why companies can take advantage of a global marketplace but consumers are region limited.
I don't understand why they wouldn't allow it. Only accept steam bucks to complete transactions and they are guaranteed to get that money one way or another someday since it can't be spent anywhere else.
The first consequence of this will be the officialisation of the capability for russian "mafia" and grey resellers to flood the market with "grey market" keys at low/super low prices without any possible control.
Stockholm Syndrome in full effect in this thread.
Valve Corporation has a number of defences.
(1) Valve Corporation says that the conduct did not occur in Australia.
(2) Valve Corporation does not admit that it carried on business in Australia although it admits that it has made available to Australian Consumers online access to use video games through Steam Client pursuant to the terms of a Steam Subscriber Agreement. Steam Client is an application that must be downloaded and installed to access video games and which is updated from time to time.
(3) Valve Corporation denies that it supplied “goods” within the meaning of “consumer goods” in s 2(1) of the Australian Consumer Law. It says that it supplied “online access to video games via a subscription service”. It says that this is a “service” within s 2(1) of the Australian Consumer Law so that the consumer guarantee of acceptable quality in s 54 does not apply.
(4) Valve Corporation says that the Steam Subscriber Agreement is not a contract to which the Australian Consumer Law, Chapter 3, Part 3-2, Division 1 (“Consumer guarantees”, applies because the proper law of the Steam Subscriber Agreement is the law of the State of Washington, United States of America and not the law of any part of Australia. The ACCC says that the exercise of characterisation of the proper law of the contract must proceed in light of s 67 of the Australian Consumer Law which provides that:
If:
(a) the proper law of a contract for the supply of goods or services to a consumer would be the law of any part of Australia but for a term of the contract that provides otherwise; or
(b) a contract for the supply of goods or services to a consumer contains a term that purports to substitute, or has the effect of substituting, the following provisions for all or any of the provisions of this Division:
(i) the provisions of the law of a country other than Australia;
(ii) the provisions of the law of a State or a Territory;
the provisions of this Division apply in relation to the supply under the contract despite that term.
(5) Valve Corporation does not admit that the representations were made and says that even if they were then they were not misleading.
Yes, there was a consumer group in Germany (similar to this one) called Verbraucherzentrale Bundesverband (VZBV) that filed a very similar suit twice and failed both times in court. Maybe third time is a charm?
On a side note, it'd be really interesting to see Valve actually come up to a consumer-friendly provision here like they did with Steam refunds and apply it globally across the board. I think a "buyback" program would technically meet the legal requirements here, yes? You'd be "selling" your games back to Valve, just like some people do when they sell their games to Gamestop.
They do have 30% of a claim in each sale. What if you could "sell" your Steam games (if they were actually purchased on Steam, not off site) back to Valve for 5% of what you paid? 10%? 15%? Maybe a sliding scale based on the amount of time played? Valve takes the hit but still walks away with a profit while the companies themselves take no loss. You get to "trade-in" (aka transfer owners of your digital license) to a source that essentially destroys it. Publishers are happy because it doesn't create a second-hand digital marketplace that's competing with them.
Seems like a win/win situation for everyone involved except maybe Valve, but I think even they might be willing to take a 5%-10% hit on a certain percentage of sales in order to build consumer confidence in their storefront.
Stockholm Syndrome in full effect in this thread.
Digital content you can access locally (streaming is out of the question) is the one you should be able to resell/own. This is the exact same thing about content on a disk, on a USB key, on a floppy disc or cartridge although it lies on your HDD and it is distributed via the internet.
The content itself doesn't deteriorate. But as it is one copy, you should be able to own it and resell (while not owning the actual property itself).
It won't kill any market but it will add actual free competition and actual market oriented prices.
It already exists and is used massively. Same is piracy, which is as easy or easier than buying a game today, indie or not, even with DRM. Also where is the "control" when you have hyper-low prices during "sales" and a monopolizing corporation that is vampirizing the market that is not taken by grey keys and pirated games ?
Really love those useful idiots who defend anti-consumers corporations and can only predict the worse case scenarios. Really good job.
On a side note, it'd be really interesting to see Valve actually come up to a consumer-friendly provision here like they did with Steam refunds and apply it globally across the board. I think a "buyback" program would technically meet the legal requirements here, yes? You'd be "selling" your games back to Valve, just like some people do when they sell their games to Gamestop.
Wait some people are actually against consumers getting rights to resell their digital licenses?
Hahahahahaha
Wait some people are actually against consumers getting rights to resell their digital licenses?
Hahahahahaha
Think up a good way to let this through without wrecking the marketplace.
It might not be the consumers responsibility, making sure that companies are profitable.
But sensible rules should be in place to let businesses do their work.
Digital goods are a whole different ballgame when compared to physical goods.
Wait some people are actually against consumers getting rights to resell their digital licenses?
Hahahahahaha
unless I misunderstand you, ease of access is different. A cd has to physically change hands while a digital license transfer is instant and can be automated. this makes them fundamentally nonequivalent in my opinion.Local stored digital content is the same as a game on a CD. Content doesn't deteriorate in the lifetime of the marketed product (although the CD can be unreadable but then it is not resellable), the content is the same as new. Exactly the same.
Maybe that's because it's about Steam. Make the same thread but about Sony (and the PS3 digital content forever lost if you don't have a PS3 anymore... Shame) and a big chunk of those guys would reverse their positions.
It is funny that these anti-consumer story are always about Steam, and not about console digital licences.
Can I resell Appstore games ? Do UFC attack them about that ? Simple question.
We should be united as consumers against those anti-us policies.
Maybe we can sue him to develop the damn gameWhat have you done, France?
Now Gaben will be mad and never give us Half-Life 3.
is it hard to understand how it might have undesirable consequences?
Agreed, I don't see how anyone can say that this wouldn't be good for consumers. I really don't get the mindset that this would kill steam or indie games.UFC should attack them. There is no console vs pc agenda here. All companies are equal to me about this particular problem. It should be solved because it's not fair to consumers. So please don't push this agenda yourself by defending Steam because it is important to most PC gamers right now.
We should be united as consumers against those anti-consumers policies.
The burden of dealing with that should be on the companies and not the consumer though
Just because a good is digital doesn't mean we should forfeit our consumer rights.
Think up a good way to let this through without wrecking the marketplace.
It might not be the consumers responsibility, making sure that companies are profitable.
But sensible rules should be in place to let businesses do their work.
Digital goods are a whole different ballgame when compared to physical goods.
It is funny that these anti-consumer story are always about Steam, and not about console digital licences.
Can I resell Appstore games ? Do UFC attack them about that ? Simple question.
It might be just the type of users.
Console = expensive stuff is bought physical
App = A lot of stuff is freemium. No resale value.
Agreed, I don't see how anyone can say that this wouldn't be good for consumers. I really don't get the mindset that this would kill steam or indie games.
Agreed, I don't see how anyone can say that this wouldn't be good for consumers. I really don't get the mindset that this would kill steam or indie games.
What would happen would be that we'd get market prices for digital goods. The number of licenses sold to consumers is not infinite. Right now there is no pricing competition, which is bad.
Another idea could be selling back licenses for store credit (less than the initial sum, of course).
What would happen would be that we'd get market prices for digital goods. The number of licenses sold to consumers is not infinite. Right now there is no pricing competition, which is bad.
Another idea could be selling back licenses for store credit (less than the initial sum, of course).
This is basically the issue. Physical copies and digital copies are inherently different and it has less to do with their degradation of quality and much more to do with how easy it is to make 1:1 copies.Why would anyone buy a "new" copy of a game from the developer when cheaper copies of the same game are available from resellers. Sales of games that gain traction through word of mouth and long tail sales would be gutted. Only die hards who want to give money to the creators would buy it after cheaper trade copies are in the wild.
I'm not some anti consumer monster like opponents of my viewpoints here like to accuse. If I had the power I'd implement many things that big corporations wouldn't like(like a use it or lose it stipulation for copyrights, media is public domain if you don't offer a fair method of purchase within x years). It's just in this case I think digital simply doesn't work the same as physical and can't be treated the same.
Well, it depends. If you are allowed to re-sell the license, given that we know who the owner is, what's to say that they couldn't receive a cut of re-sold Steam keys? Basically royalties but for digital.Hope Valve lose.
I'm buying digital games when they are much more cheap than boxes version because i can't sell them after i finish. Selling digital games thing would be really nice but would be really bad for developpers for sure.
We're talking about the PC market here, where sales are much less frontloaded than elsewhere, possibly exactly because there is no used market. Games sell well over time.
By taking that away, you eliminate one of the main reasons why tons of publishers are coming to Steam.
Price is NOT a reflection of quality.It wouldn't stop games from selling on steam after release. As I tried to say in my last post it isn't all or nothing. It would just set the price according to the market rather than whatever prices the publishers set. No need for steam sales, prices are based on what something is actually worth. You would also see games that were less than stellar get reduced faster than they currently are because there would be more people looking to unload these games. So the online retailer would need to adjust their prices. The price would be determined by how many people are willing to sell their copy. Just like every other used market on the planet. This special snowflake routine in gaming is getting old. Plus there is the fact that if you could recoup some of the costs of these games you might be more inclined to buy more games new or used as a result of having more money in your pocket instead of a game in a list you are never going to play again. As I stated in my first post the pool of used keys would have to come from somewhere so a sufficient number of new sales would have to occur to even sustain that market. If only a handful of people bought new the used price would be similar to the new price.
To counter this developers/publishers need to do what they have been doing on console. Give people a reason not to trade in the game.
To counter this developers/publishers need to do what they have been doing on console. Give people a reason not to trade in the game.
Those reasons currently include things like the annoyance of having to move physical goods to resale locations and usually massive fees to the reseller or insecurity in the transaction. None of which are present if valve just makes the process a few clicks.To counter this developers/publishers need to do what they have been doing on console. Give people a reason not to trade in the game.
SonyToo!;189784133 said:I would be a disaster for PC gaming if we could sell our steam games.
One way I think the resell of digital games could work would be like this, there is a marketplace for "used" games, want to sell your game? Ok you add it there, the price is idk maybe 80% of the lowest it has ever been on steam, it's is automatic (that way you cant buy low sell high) and when the sale is complete, a fraction of the money goes to the developers, another one to valve, and the rest goes to your steam wallet, that way everyone gets something, this is something quick I came up with, it might have some problems or it could be abused idk
Maybe that's because it's about Steam. Make the same thread but about Sony (and the PS3 digital content forever lost if you don't have a PS3 anymore... Shame) and a big chunk of those guys would reverse their positions.