My brother is having a hell of a time trying to return his cards.
1. Email to Nvidia is worded "contact the website where you bought it from. If you bought it from our store, you could have done a refund."
2. EVGA emails are as follows:
A. Your problem is not real, here are some aberage framerate figures which mask the frametime problem
I have him respond back saying how average framerate figures obfuscate the problem of every 40th frame being 60ms longer to render, and how he wants a refund due to this behavior.
B. They respond that he can have a refund only if he bought it through the EVGA website store, otherwise, contact the internet seller he bought it from.
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So now, I will have him contact NewEgg. Jesus christ, the lack of initiative and recognition from EVGA and Nvidia regarding this is fucking criminal. He bought an EVGA card, IMO, they are obligant to help him here with a refund.