“It’s going to be a challenge that we’ll work through for quite a while”…
The head of Microsoft’s games business told The Wrap that a shortage of chips wasn’t the only thing stopping the company getting as many Xbox Series X/S consoles onto store shelves as it would like.
“I think it’s probably too isolated to talk about it as just a chip problem,” he said. “When I think about, what does it mean to get the parts necessary to build a console today, and then get it to the markets where the demand is, there are multiple kind of pinch points in that process. And I think regretfully it’s going to be with us for months and months, definitely through the end of this calendar year and into the next calendar year.
“The thing that’s most disappointing is just the fan disappointment,” Spencer continued. “People really want this new generation of consoles—they’re good consoles, both from us and the other platform holders—and they want the new functionality. We’re working hard to bring them to market but it’s going to be a challenge that we’ll work through for quite a while.”