I mean if they keep doing stupid bullshit, what is the expectation for the response?
People aren't a hivemind here though, plenty of people along the spectrum of don't care all the way to Sony bootlicker too.
None of these companies were ever your friend, but they're better when they have less control, and taking away physical adds no value to me the consumer...you just leave me with PSN, a worse digital storefront than Steam or GoG.