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Sony did me dirty. Auto renewed my PS+ using the funds in my Wallet. Now I have nothing left for God of War.
- Thread starter Magic Carpet
- Start date
Alter_Fridge
Member
I can't think of one that is opt-in. I hate it as much as the next guy, but it's never gonna stop
Alter_Fridge
Member
Empty your PSN wallet back into your real wallet?
Dr.Morris79
Gold Member
Sony seem to be the only company where I have had Ps+ and Psnow auto renew turned off but as if by magic it renews a full year. I've had it out with their customer service a few times...
hemo memo
Gold Member
The first thing I do is to cancel auto-renew immediately after I subscribe to a service. For Sony specifically I recharge the wallet when I want to buy something so only 2 or 3 dollars left so if the same situation happened to me and I forgot to cancel auto-renew they’ll not be able to.
This auto-renew by default system should be illegal. It should be an OPTION for me to decide to pay for a subscription monthly not on by default.
This auto-renew by default system should be illegal. It should be an OPTION for me to decide to pay for a subscription monthly not on by default.
Gamerguy84
Member
You don't have to go on the console to do this. It's right there in the app on mobile to cancel sub.
Javthusiast
Banned
This is how all sub services work. They all auto renew. Gotta be alert man.
I am canceling those 5-10€ a month on sale for pornsites subs immediately so I don't renew for 30€ next month.
Be smart people.
I am canceling those 5-10€ a month on sale for pornsites subs immediately so I don't renew for 30€ next month.
Be smart people.
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tvdaXD
Member
When I got mine I accidentally purchased the game streaming service whatever that was called back when it came out. I mailed them that I wanted to get PS+ instead, they cancelled and refunded it within 10 minutes of my mail, because I did not use the service since my purchase.
I'm sure they can fix it for you too
tvdaXD
Member
Username checks out lol
hemo memo
Gold Member
Which is fucking stupid and anti-consumer.
Bernd Lauert
Banned
Same thing happened to me, they charged me a full year of PS+ after I sold my PS4. Luckily I caught the transaction within the 14 day period (I don't check my bank account often so yeah) and I got my money back.
Dr.Morris79
Gold Member
I had that after I sold my original glossy black Ps4. I certainly had turned it off but lo and behold, another year was added. Utter pain in the ass!
Javthusiast
Banned
tvdaXD
Member
Hah I bet, too bad most of it is censored.
They will refund it no problem. I got a refund for auto renew before and even CoD Cold war. I think legally autorenew even has a grace period.
sony refunding something... yeah totally gonna happen
EruditeHobo
Member
Using wallet funds for an automatic renewal is doing someone dirty? Seems like someone could say the exact same thing if they had a full PS wallet and they ignored it and fully changed the linked card...
OP just contact them, I'm sure you can get a refund. You can afford a mobile phone plan, right? If not maybe send a letter, I'm not certain what first class stamps cost but it's probably under a dollar.
Gamer_By_Proxy
Member
Yes. I think auto-renewals with zero heads up is doing people dirty. Charge first, never inform.
I'm nobody
Member
Sound like some of the DM messages i get begging me to buy em games
metareferential
Member
Is blindly obeying the wife budgeting, though? xD
Shifty
Member
Simple solution: Defer the renewal until the user next logs into the console, then pop up a confirmation dialogue that makes it clear where the cash is coming from and how much.
But of course, that goes against every axiom of a sub service when viewed through the financial lens. Preying on human fallibility is just too profitable.
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TheGodfather07
Member
Your mistake. Sony clearly detail the auto renewal and its on you to turn it off. It literally takes like 10 seconds to do it. It's the first thing I do with any subscription or at the least, set a reminder to cancel before renewal.
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Well start fighting the Subscription industry as a whole because all of them put you on auto re-new when signing up.
EruditeHobo
Member
Well I don't see this as a thread about how sub services auto-renew, since I have no sympathy for someone that can't keep track of when they are due to be charged for something they signed up for... to me this is a thread about whether wallet funds should be used for auto-renewal. I mean it's the only thing that makes this even a little interesting.
Otherwise, what can I say... what's the advice here? Don't sign up willingly for subscriptions if you can't afford them to act like all subscriptions act? Don't lose track of when you're planning to cancel a service? Could have been making literally the same points about a Cinemax subscription in the late 90s.
Shifty
Member
It's a "GAF has a laugh at OP's expense" thread by my measure, with a spot of related discussion for after the yuks have been delivered.
More or less - that's been the undercurrent of the last three pages of savagery. Though to be clear, I'm not making excuses for OP, just grousing about the deplorable state of corporate behaviour.
I suppose as an analogue, the clerk could remind you about renewal and confirm on your way into the theater, though it would have been slow and bad for queues.Could have been making literally the same points about a Cinemax subscription in the late 90s.
It's easier to argue for rigid automation when dealing with a service provider involves 90s inconveniences like that, ringing up, or dealing with the dreaded snail mail. But nowadays, when everyone has a smart device in their pocket that can push interactive notifications?
Less excuses than ever not to provide some user-friendliness around the process, aside from the usual 'profit is absolute, get bent' argument. Especially when those selfsame providers are pushing everyone to identify themselves with 2FA auth apps.
Javthusiast
Banned
Doesn't matter. The scenarios and ideas are ten times better than anything in western porn.
hemo memo
Gold Member
The UK did.
RoadHazard
Gold Member
Well... https://en.m.wikipedia.org/wiki/Sony_Bank
But yes, I also don't understand why people put money in their digital wallets in advance. I think for some people it's a way to make sure they don't "accidentally" spend that money on something else, but damn, is some self-control that hard?
tvdaXD
Member
So actually watching for the plot?
adamosmaki
Member
Well multibillion corporations usually do this kind of BS like auto renew subscriptions or making cancelling them a rather frustrating task. Amazon prime also does this BS even if you only subscribe for a month it auto renew the next one thats why i got a prepaid visa and only put money in when i need to pay something (and on the topic of amazon those f****s are trying to renew my subscription the last 5 days )
Rhazer Fusion
Member
The exact same thing happened to me a few days as well and I’m pretty sure I turned off the auto-renewal. Still got quite a bit of money in my wallet, but $60 gone without me knowing it hurts.
tommib
Member
They can’t charge if you turned off auto-renewal. How does that even work? They would be open to all kinds of litigations. You’re either sure you had it on or not.
Rhazer Fusion
Member
I actually keep auto-renew off on both my PlayStation and XBOX and generally renew with cards or digital codes. Pretty sure I had it off when I renewed it with a PSN Card I bought awhile back. That was like over a year ago though. If I remember correctly, I added an additional year when I had around 6 months left on my previous subscription. I don’t know. Maybe that had something to do with it possibly.
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tommib
Member
If you added an additional year of course it would return to on. But there’s no way for them to get your money if it’s off.Pretty sure I turned it off like I typically do when I renewed it with a PSN Card I bought awhile back. That was like over a year ago though. If I remember correctly, I added an additional year when I had around 6 months left on my previous subscription. I don’t know. Maybe that had something to do with it.
Turn off your subscriptions people the moment you subscribe to something. Don’t let anything running. That’s my advice.
Rhazer Fusion
Member
Yeah, that’s probably what happened. I’m positive I had it off and I guess the new card activation activated the auto-renewal again. I could of sworn I turned it off again when I added the additional year though because that’s what I generally do on all my consoles. Oh well, it’s not the end of the world for me I suppose especially since I did plan on keeping PSN active anyway.
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DeepEnigma
Gold Member
Because PC doesn't have subscriptions? What does this even mean, lol.
Javthusiast
Banned
For some movies yes, but with unique scenarios I also mean stuff like time stop etc. No plot just inventive deviant shit.
lostinblue
Banned
you just reminded me to cancel Amazon Prime. Thank you
DeVeAn
Member
Did he not mention he bought a bunch of games @ $70? Auto renewal being on by default ain’t cool. You Sound like PlayStation support.
sainraja
Member
It's a dark pattern most companies that offer a subscription utilize. Given its a subscription service where the point is to pay to keep the service active, I get why they turn it on by default. Where I hate this the most is when they offer you a free trial and auto-renew that. The good ones or the ones that are a little more thoughtful about it, will let you subscribe for the trial month and let you renew if you choose to.
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DeepEnigma
Gold Member
Bro... has nothing to do with PlayStation.
Every single sub service auto renews by default. Just take the 10 seconds and turn it off.
ArtHands
Thinks buying more servers can fix a bad patch
You do not need to subscribe to anything to play online or for cloud save etc. they’re all free on PC
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