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News VR Platform PSA to PSVR owners: Get your free PlayStation Camera Adaptor for PSVR so it can work on PS5 at the signup link!

May 8, 2020
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Get yours here:

Global: https://camera-adaptor.support.playstation.com/en

North America: https://global.support.playstation.com/s/pscamera-adaptor?language=en_US


=====================================================================

UPDATE #2: PlayStation Support

Garani Garani




UPDATE: Site is probably getting hammered. This is not a limited supply situation - plenty to go around. If it becomes frustrating to get through just bookmark the link/thread and pick another time that's convenient for you.

============================================================

Q: What is the PlayStation Camera adaptor and what does it do?


The PlayStation Camera adaptor is used to connect the PlayStation®Camera* (sold for the PlayStation®4 console) to a PlayStation®5 console. This allows the use of PlayStation®VR when playing supported PS4™ games on a PS5™ console, including games that require PlayStation®Move or PlayStation®VR aim controllers.

*Model CUH-ZEY1 or CUH-ZEY2

Please note: The new HD camera for PS5 is not compatible with PS VR. You will need to use the PS Camera (for PS4) with a PlayStation Camera adaptor (no purchase required) to use PS VR on PS5.

Q: Who qualifies for the PlayStation Camera adaptor?

Anyone who owns a PS VR headset qualifies to receive a PlayStation Camera adaptor with a limit of one per household.

Q: How can I get a PlayStation Camera adaptor?

Please visit playstation.com/camera-adaptor and complete the form to request your free adaptor.

Q: What should I do if I cannot find my country in the drop-down list on the webform?

If you cannot find your country in the drop-down list please contact your local distributor or retailer for support. Contact details are listed in the support information section of your PS VR manual.

Q: What details do I need to provide to make a request?

It will vary by region, however you should be prepared to provide your PS VR processor unit serial number, first name, last name, email address, shipping address, and phone number. Check the rear panel of the PS VR processor unit to find the serial number, which begins with the letter C, M, or P depending on your region.

Q: Why was my serial number not accepted on the webform?

Make sure you have provided the serial number from your PS VR processor unit, which begins with the letter C, M or P. If you are still unable to use your serial number, please contact PlayStation support for additional troubleshooting.




Warranty & Troubleshooting

Q: What is the warranty for the PlayStation Camera adaptor?

A: This product is covered by the manufacturer’s warranty for 12 months from the date of delivery. Please refer to the warranty included with the PlayStation Camera adaptor if you requested it separately, or the warranty statement included with your PS VR for full details.


Q: How do I connect the PlayStation Camera to my PS5 console using the PlayStation Camera adaptor?

A:
  • Step 1: Connect the PlayStation Camera adaptor to a USB Type-A port on the back of your PS5 console. The PlayStation Camera adaptor cannot be used with the PS4 console.
  • Step 2. Connect the PlayStation Camera to the AUX port on the PlayStation Camera adaptor.
For further guidance on setting up your PS VR, camera, and console, please refer to the instructions included with each product.

Shipping

Q: When will you start shipping the PlayStation Camera adaptor?


Timing will vary based on region.
  • Japan: End of October.
  • Americas: Mid-November.
  • Europe, Middle East, Africa, Australia, and New Zealand: Mid-November.
  • Asia: Early December.

Q: When will my PlayStation Camera adaptor be delivered?

You will receive an email notifying you when your PlayStation Camera adaptor has shipped with an estimated time for delivery which may take up to 2 weeks.

Q: Can I change the address the PlayStation Camera adaptor was shipped to?

No. Once the PlayStation Camera adaptor has been requested, we are not able to change the shipping address.

Q: Can the PlayStation Camera adaptor ship to a PO box?

No. We are unable to ship to a PO box address.

Q: Do I have to pay to have the PlayStation Camera adaptor shipped?

No.

UPDATE #3: This is what it looks like.



Source: Here
 
Last edited:

N30RYU

Member
May 16, 2008
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not wotking if you get to the serial numbers, returns to de captcha (after intr4oducing the captcha multiple multiple times)...
 
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N30RYU

Member
May 16, 2008
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Just got to the enter the name and adress... after introducing the serial number... but got back to the captcha (spain here)
 

N30RYU

Member
May 16, 2008
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Ordered
But I don't understand why the VR processor SN was needed, why not the Camera?
cause you can have the camera just for streamming... and they want you to buy the new camera for streaming... the adaptor is only for VR users... that's why they ask for the VR processor.
 
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gamer82

Member
Aug 26, 2020
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so do we recon there will be a vr 2, if that new camera cant run the existing one i guess headset may have the cameras built in like quest etc.

also whats the quality like now on psvr as i only tried itt at launch it wasn't that great visually.
 

Grinchy

Member
Aug 3, 2010
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a cave outside of Whoville.
I really hate this captcha stuff btw. It gives you some grainy ass tiny picture and wants you to figure out of those 4 pixels are a traffic light. Then it gives you an error and you are left wondering if it was just a street light or if the system is just fucked.
 

brohmbel

Member
May 12, 2009
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Anyone know if this is a limited-time thing? Like if I buy a PS5 a year from now, can I still get a free adapter then? Or should I go ahead and get the adapter now?

Then again, I gotta imagine a year from now there's at the very least going to be news about PSVR2. Or it'll actually be released, if we're lucky.
 

RaZoR No1

Member
Jun 17, 2015
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405
Worked fine for me, thanks for the thread.
Do we get a confirmation mail for this or only a shipping notification?

Edit: we even get a confirmation by email (1-2hours later) without any address etc.
 
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RaZoR No1

Member
Jun 17, 2015
281
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Anyone know if this is a limited-time thing? Like if I buy a PS5 a year from now, can I still get a free adapter then? Or should I go ahead and get the adapter now?

Then again, I gotta imagine a year from now there's at the very least going to be news about PSVR2. Or it'll actually be released, if we're lucky.
Do you have a PSVR at the moment? If yes, just get it.
If not, you can buy one of the newer PSVR bundles, which should include the adapter (at least in Japan).
If everything fails, I bet that there will be cheap adapters on eBay like in the past (to use the PS Camera with PC)
 
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brohmbel

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May 12, 2009
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Do you have a PSVR at the moment? If yes, just get it.
I do have a PSVR, but I'm too lazy atm to dig it out, find my serial number, and type my address into a form. I'd rather type random nonsense here.

Also eh, I'll probably just buy a nice PC VR headset soon, probably won't ever use my PSVR ever again regardless, and I'll just see how PSVR2 turns out.
 

RaZoR No1

Member
Jun 17, 2015
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405
I do have a PSVR, but I'm too lazy atm to dig it out, find my serial number, and type my address into a form. I'd rather type random nonsense here.

Also eh, I'll probably just buy a nice PC VR headset soon, probably won't ever use my PSVR ever again regardless, and I'll just see how PSVR2 turns out.
If I were you, I would take the time and look for it.
Thanks to the adapter, you should be able to hook up the PS Camera on PC and could use the Move Controllers on PC as normal controllers or as an option to track your feets (theoretically).

In the end Sony sends it out for free and you will will never know, when you will have the sudden urge to play PSVR on PS5 ^^
 
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Shakka43

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Dec 5, 2018
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Not USA option to choose for me. Sucks when you have to live in such a small and unnoticeable Country. /S
 
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TLZ

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Oct 20, 2015
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I do have a PSVR, but I'm too lazy atm to dig it out, find my serial number, and type my address into a form. I'd rather type random nonsense here.

Also eh, I'll probably just buy a nice PC VR headset soon, probably won't ever use my PSVR ever again regardless, and I'll just see how PSVR2 turns out.
Mate, it's free. Do a tiny little effort and Sony will do the rest. You don't even pay shipping.

The process is super simple and quick.
 
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Spukc

Member
Jan 24, 2015
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Wow after the endless fucktrain called nvidia

this went super easy 🤡🤡🤡
Thanks OP 👌