Still amazes me that Phil's held in such high regard despite the fact that Xbox is still in a worse position than they were a decade ago. He seems like a good guy, and he's done great things for the userbase. However those gains have been made at immense cost in terms of investment, and like all investments their value can only be determined by dividends yielded over time.
Also, any discussion about Cloud gaming that omits Playstation Now despite it approaching its 9th year in operation is clearly pushing a very pro-MS narrative. Has this service been a resounding success? No, but it has accompanied a console business that has consistently been one over the same timespan.
Same deal applies to the tub-thumping over having "the world's most powerful console". Ok, that's a win when taken at face value, but in the real world is it catapulting sales to new heights? Is it providing drastically better performance and user experience on the same titles when compared to Sony's less powerful, likely cheaper to manufacture offering?
Sorry, hang Phil the gongs for his good works when gains are more than hypothetical. When they can brag about P/L as well as cash-flow, when there's evidence of competitive advantage in the marketplace over the direct competition. Because at the end of the day its not all about what you are doing, but what your competitors are doing when you are both vying for the same audience and the same income.
This is a work-in-progress situation, the auguries seem promising but claiming victory is a long way off.