• Hey, guest user. Hope you're enjoying NeoGAF! Have you considered registering for an account? Come join us and add your take to the daily discourse.
  • Hey Guest. Check out the NeoGAF 2.2 Update Thread for details on our new Giphy integration and other new features.
  • The Politics forum has been nuked. Please do not bring political discussion to the rest of the site, or you will be removed. Thanks.

Canada Xbox serie X/S Supply issue.

RayHell

Member
Jan 11, 2020
291
541
320
Look like Canadian retailers will miss the launch date for Xbox Series X/S. A bunch of forums and social media are filled with Canadian people who are stuck with no info on the shipping date. Every store I contacted say their still waiting for the supply from the manufacturer. On my part I'm pissed at Microsoft for their lack of transparency on the situation. Sony at least has the decency to tell the stores about their limited supply.

If your Canadian can't you tell us the status of your order ?
 

DaleinCalgary

Member
Feb 9, 2014
2,096
2,049
695
We shall see, my xbx is with amazon and they could ship today and it would be here tomorrow. As long as I get either that or my ps5 this week I will be ready for the fall shutdown :messenger_sunglasses:
 

//DEVIL//

Member
May 28, 2014
2,110
1,281
610
Yeah I am experiencing the same issue. My Xbox and ps5 preorders at amazon both says we will still contact you when we ship it. I was charged with Best Buy for the ps5 and I am expecting the same from Walmart soon too.
Sony is way better than Xbox in this
 
  • Like
Reactions: RayHell

RayHell

Member
Jan 11, 2020
291
541
320
We shall see, my xbx is with amazon and they could ship today and it would be here tomorrow. As long as I get either that or my ps5 this week I will be ready for the fall shutdown :messenger_sunglasses:
If we compare to US and UK who already have their shipping date I wouldn't be so optimistic. Look like supply are limited and Microsoft is directing them to their favorable market.
 

oldergamer

Member
Aug 20, 2004
3,653
3,406
1,605
It depends when you put yor order in. So far ive got my confirmation in Canada. So i dont think this is a wide spread problem after speaking to many that also got thiers.
 

Lukin1978

Member
Jun 10, 2019
562
1,000
380
So no chance of picking up a series s next week dammit
 
Last edited:

PuffyCan

Member
Nov 19, 2011
73
77
645
Quebec
I ordered through MS store canada and received my tracking number during the weekend... it's coming from the US. I don't think I'll get it tommorow, there is no estimated delivery date from the carrier.
 
  • Like
Reactions: dV8tR
Oct 2, 2017
967
1,346
440
I won't be mad if a bunch of PS5s/XBOX's that were allocated for Canadian preorders actually end up in the states. Was too lazy to preorder, but now I want one close to launch day.
 
  • Triggered
Reactions: KO7

VincentMatts

Member
Aug 21, 2014
6,625
1,524
650
So best buy canada says we should get the email today with tracking number.

Dont try and contact them, they dont have any more info than whats on the site.
 

RayHell

Member
Jan 11, 2020
291
541
320
It depends when you put yor order in. So far ive got my confirmation in Canada. So i dont think this is a wide spread problem after speaking to many that also got thiers.
The page was reloading every 2 seconds and I ordered within seconds after. So 10-15s.
 
  • Like
Reactions: Lone Wolf

Kagey K

Member
Dec 18, 2013
10,402
14,945
995
I ordered through MS store canada and received my tracking number during the weekend... it's coming from the US. I don't think I'll get it tommorow, there is no estimated delivery date from the carrier.
Yeah mine and a friends have both been stuck in Memphis for over a day. His got there 9 hours before mine.

Edit: No movement on Best Buy for me.
 
Last edited:

VincentMatts

Member
Aug 21, 2014
6,625
1,524
650
Expect delays then if you ordered on Best buy. They use canada post and theyre already saying on their site to shop early because the volumes will be high this holiday. That means delays.

this sucks
 

VincentMatts

Member
Aug 21, 2014
6,625
1,524
650
As early as 12th for my ps5 preorder on bestbuy still. It says "in progress"


Nothing on amazon for the series X

Mine said the same thing on BB for my series X until it just changed 10 minutes ago, now they added a week to the time...
 

quest

Not Banned from OT
Jul 17, 2004
6,045
2,905
1,695
Yeah mine and a friends have both been stuck in Memphis for over a day. His got there 9 hours before mine.

Edit: No movement on Best Buy for me.
Probably next to mine it has been there a few days.
 
  • LOL
Reactions: Kagey K

CalvLyfeson

Neo Member
Sep 16, 2020
3
1
90
Just got my shipping confirmation from Best Buy Canada. Clicked on their tracking and it says "estimated delivery date November 20th". Hoping it's just a placeholder date. No tracking available through Canada Post yet. Ugh.
 

VincentMatts

Member
Aug 21, 2014
6,625
1,524
650
Just got my shipping confirmation from Best Buy Canada. Clicked on their tracking and it says "estimated delivery date November 20th". Hoping it's just a placeholder date. No tracking available through Canada Post yet. Ugh.

I think it is, i added my number to the canada post app and it says by the 12th end of day.

On the BB site it says 16th
From the email i got, it says the 20th
canada post app says the 12th

who to believe
 
Last edited:
  • Like
Reactions: Self High Five

Qaloon

Member
Sep 23, 2014
59
7
370
I got my tracking info from Microsoft on Saturday. It's been sitting at Memphis since Sunday. It usually ends up in Mississauga next based on previous order history but I hope they get moving soon.
 

CalvLyfeson

Neo Member
Sep 16, 2020
3
1
90
I think it is, i added my number to the canada post app and it says by the 12th end of day.

On the BB site is says 16th
From the email i got it says the 20th
canada post app says the 12th

who to believe
That's kind of reassuring. Canada Post would probably be the best gauge. I bought a laptop from best buy a few weeks ago and their own tracking was way off. So fingers crossed.
 
  • Like
Reactions: VincentMatts

VincentMatts

Member
Aug 21, 2014
6,625
1,524
650
That's kind of reassuring. Canada Post would probably be the best gauge. I bought a laptop from best buy a few weeks ago and their own tracking was way off. So fingers crossed.

Yeah i think you're right. I think Canada post is definitely the best gauge here. Thankfully.
 

jaysius

Member
Oct 3, 2019
1,942
2,358
435
My EB games order still hasn't been shipped, they've told me it'll ship TODAY though.
 

Edgelord79

Member
Sep 24, 2020
992
1,308
420
My Xbox Series X tracking shows it shipped on Nov 7th. Last update was that it is sitting in transit at Memphis and that was on Sunday. No update since.

Not looking promising for tomorrow.

Edit: Purchased from Microsoft
 
Last edited:

Kagey K

Member
Dec 18, 2013
10,402
14,945
995
My Xbox Series X tracking shows it shipped on Nov 7th. Last update was that it is sitting in transit at Memphis and that was on Sunday. No update since.

Not looking promising for tomorrow.

Edit: Purchased from Microsoft
Looks like every Canadian who ordered a Series X directly from MS is sitting in that facility right now and we are all waiting.
 
Last edited:
  • Like
Reactions: Edgelord79

LimeyGeeza

Neo Member
Jul 7, 2009
32
56
815
Looks like every Canadian who ordered a Series X directly from MS is sitting in that facility right now and we are all waiting.

Yep same here, sitting in Memphis, Tennessee as of Sunday. Comforting thing is. It’s shipping via Fed-Ex and they usually get stuff out on time, so I’m hopeful it’ll arrive tomorrow.

except they just forecasted snow in my area, which usually causes local delivery delays...yay
 
  • Like
Reactions: Kagey K

//DEVIL//

Member
May 28, 2014
2,110
1,281
610
With the OP permission , can we change the title to both ps5 and Xbox series X Canadian preorders ? And let’s keep this thread updated so we know if one of us got something on either consoles, means the rest should follow soon.
 

RayHell

Member
Jan 11, 2020
291
541
320
With the OP permission , can we change the title to both ps5 and Xbox series X Canadian preorders ? And let’s keep this thread updated so we know if one of us got something on either consoles, means the rest should follow soon.
I don't mind but I don't even know how to change it. Do we need to ask a mod ?
 

Iced Arcade

Member
Oct 3, 2013
3,365
3,661
845
Canada eh
Bestbuy Canada updated mine today.... Nov 16th.

*In 2pac voice* Fuck BestBuy, fuck Canada Post. Lol

Edit: updated to Nov 17th 😂
 
Last edited:

KO7

Member
Jul 20, 2020
154
190
275
Walmart Canada is showing my preorder for in-store pickup as ETA of November 19th. But they’ve sent an email saying they’re “trying” for Day 1 pickups, but advising people not to show up to stores before they get the confirmation to do so. Not holding my breath for it being in my hands tomorrow or even this week.
 

deriks

4-Time GIF/Meme God
Dec 21, 2013
4,849
3,594
1,060
Recife, Brasil
Status on best buy for me just changed!!! AHHHHHHH YEAH

edit: IT CHANGED TO MONDAY THE 16TH, WHAT?!?!?!
you
 

dvdvideo

Member
Sep 15, 2005
2,014
1,908
1,680
One from Ms shows in the u.s like everyone else, likely that hits a Canadian distribution city today and is delivered tommorow.

One from ebgames - got shipping notice this morning, expedited canada post, likely see it end of the week.
 

PuffyCan

Member
Nov 19, 2011
73
77
645
Quebec
One from Ms shows in the u.s like everyone else, likely that hits a Canadian distribution city today and is delivered tommorow.

One from ebgames - got shipping notice this morning, expedited canada post, likely see it end of the week.
Tracking is still in Memphis, TN for me, I don't think it'll hit any canadian city Today. Really disappointed of Microsoft if we get our pre-order later than others retailers, I mean, what's the point of selling directly to your customer if it's going to be late?
 
  • Like
Reactions: VincentMatts

BusierDonkey

Member
Sep 21, 2018
3,474
9,391
595
Shipping anything up here over the last 6 months has been a crapshoot, winter hitting like a freight train isn't going to speed things up.

I need a new mobo pretty bad but between supply issues on the boards I would even consider, the taxes, shipping costs and how shitty pre-ordering parts up here is in general, I'm considering letting the mobo die and just using my ancient PC parts in it's place until things even out next year.

We also just got dumped on really bad with snow, so I can't imagine people getting their consoles on launch day.
 

BusierDonkey

Member
Sep 21, 2018
3,474
9,391
595
I ordered two and getting both tomorrow. Already on their way.

Where are you in Canada? (I don't need your home address, just general part of Canada)

I'm still shoveling snow and haven't seen a UPS, FedEx, Canada Post or DHL van all day and I usually see a dozen just mowing my lawn in the summer.
 
Last edited: